Lye (Sodium Hydroxide) is required to make ALL soap. Lye is a caustic, dangerous chemical to use, but is necessary to mix with water and oils to make soap. Pure lye can cause severe chemical burns and damage the respiratory system. That's why soap crafters are always decked out in gloves, long sleeves, a face mask and goggles. However, once lye is mixed with water, it is (mildly) less dangerous, and once it is mixed with oil, it begins to "break down" and create soap. Soap making is a highly exact science at points, and formulations are calculated like chemical equations. If soap is made correctly, no lye will remain in the final bar. But most soap companies include "sodium hydroxide" on their labels because it is a processing agent.
If you are planning to abandon soap with lye, you'll have to start washing with oil and/or water. Good luck! ;)
All of our products may be natural, or none of them may be natural. I try to never use the word 'natural', because it has zero meaning. While 'organic' has a specific set of USDA requirements attached to it, 'natural' has absolutely none. I could label anything I desire as 'natural' and I would not be violating any labeling laws.
Rather than 'natural', I like to say that all of our products are 'plant-derived'. Each ingredient we use started out growing in the ground, rather than in a chemistry lab (with the exception of lye & optiphen).
More than half of them are. The only 2 animal products we ever use are goat’s milk & beeswax. Our lotions are 100% vegan, and all of our soaps except for Sweet Roses & Unscented Oatmeal, & Oatmeal, Milk & Honey are vegan.
Do you ship to residential and business addresses?
99% (or more) of our orders are shipped to residential addresses. However, if you would prefer to have your order shipped to your office or another business address, please pay careful attention to the following:
*** Our shipping insurance DOES NOT cover shipments mis-delivered or left outside of businesses on weekend days. If your office/business is closed on the day or time of delivery, and as a result your order is lost, we will not replace your items. Yes, it sucks, but no matter what we write on a package, the delivery service is obligated under their contracts to deliver whether someone is there or not. So you MUST do the following if you want us to ship to a business address:
1. In the notes section of checkout, let us know that this is a business address! We have no other way of knowing what kind of address we're shipping to.
2. If you cannot find the notes section, or have checked out before reading this, email immediately and let us know.
The most important thing is: We need to make sure that the delivery date is an open day at your address. So we *can* ship your package, but we need to check the tracking data and get it there during business hours.
If you fail to notify us, and your package is lost/stolen, we will not refund or replace your order.
Which shipping carrier do you use to ship products?
At this point, because of the settings of our online store, we are unable to ship to customers using Fedex or UPS accounts. If you are a wholesale client, we are happy to use your shipping account for either Fedex or UPS if you'd prefer.
Hopefully within 12 hours, max! If everything is in stock, we like to get your order out of the door ASAP. Seriously, it’s like an Olympic sport around here. Everyone’s going for the gold in order fulfillment.
We do! Just remember: any taxes, tariffs, fees, etc. are your responsibility. Shipping fees vary greatly (it's a big world!), so add an item or two to the cart then check your shipping costs. Then you can adjust your cart based on your budget.
I accidentally put in a wrong shipping address. What now?
Oh dear :/ Sometimes our products get so excited about traveling to you that they can’t contain themselves. If you discover leakage in your package when it arrives, please let us know right away. If the mean, bigger boxes roughed up your package please take photos of the damage so we can relay the message to our shipper. If you aren’t sure what the heck happened, but have questions or problems with your order, please contact us.
I really wish you’d make [insert a product we don’t currently offer]. How do I tell you this?
It costs only $39 to become a consultant for your first year!
$39 opens the door for you to buy Giving Soaps products at Consultant discounts. For environmental reasons, we do NOT offer a huge pile of papers to you upon acceptance. We will communicate mostly via email, and send you ONLY the marketing materials you request.
There are optional starter kits available, but you are NEVER obligated to buy products (including a starter kit with products you may or may not be interested in).
After your first year, you will be billed $39 again - BUT: if you've spent at least $600 (an average of $50/month) during your first year, the $39 will be waived for the 2nd year.
You are under NO OBLIGATION to purchase a starter kit.
You are only eligible to purchase these starter kits in the first 10 days after
signing your Consultant Agreement.
are 3 Starter Kits currently available:
$89 Quick Start
option provides you with a diverse selection of products to help you on your
way to your first $500 in orders. Great to leave in your office for visitors to
explore, or to introduce people to the products 1-on-1.
Included: 5 Bars of Soap, 5 Medium (3.3oz) Lotions, 3 Lip
complete display to be able to set up in a home or office environment so you
can teach each person how skin care products are made, while also sharing the
benefits of using plant-derived ingredients in their skincare.
Included: 20 Bars of Soap, 10 Medium (3.3oz) Lotions, 8 Lip
**This includes orders from people that shop with your Unique Consultant Code (UCC). If a shopper types in your UCC during checkout, the Consultant (you!) will receive the percentage discount in the form of a check at the end of each month. The products will be shipped directly to their mailing address, but the Consultant still gets credit for the order. And we get to pack up a box full of Giving Soaps goodies. Win-win-win!
How much product do I have to order to remain active?
How much product to you HAVE to order?? ABSOLUTELY NONE.
We don't want you having hundreds of dollars of product lying around the house expiring because you were trying to maintain a certain Consultant level. Everything about that scenario screams 'Bleh!'
As long as you've paid your $39 for the year (or maintained $600 in sales and had the fee waived), you are "active" for that anniversary year. Of course, you can choose to buy products to demo, test out, sell to others or build an inventory, but you are under no obligation to do so.
Didn’t find what you were looking for? Contact us.Contact